Best hairdressers in the land, so professional & I have been going there for 18 years... Kerry is the best... ��
Visited Kerry to have my hair re-styled as my hair was falling out from the effects of chemotherapy. Kerry is trained by “my new hair” and so she knew exactly how to style my hair so I could cover up where I had started to loose it and the service I received was outstanding. I was asked whether I wanted to go upstairs away from the actual salon which was very thoughtful. I even went back so that Kerry could style my wig which I had bought and I was very pleased with the results. Thanks 🙏🏻 again for all your help Kerry xxxxxx
I had a wash cut and blow dry for my first visit. Tempted in as they had a special offer 50% off for new customers and Christie did my hair for me, C.J washed it and a young man with a nose ring gave me a colour consultation at the end. All the staff were very friendly and made me feel comfortable straight away. Very pleased with my hair that I will be booking back in before Christmas for another cut and colour.
I've been a client at The Vanilla Room for 18 years and would never change! From first proper cut aged 18, through loads of colour, wedding hair and beyond. Amazing salon. Expert, professional & super friendly.
Had a great cut and blow dry with Sam. Oh and good styling advise. Just what we want. Thank you and see you again soon x
Had my spray tan last night with Gemma, and OMG it was amazing! I've had many over the years, and there has always been at least one problem with it, but the tan I had yesterday at Vanilla rooms was the best! Service was excellent, I felt so comfortable, she was very talkative and friendly which is important when you have treatments done at a salon. Not a single bit of streak, or patchiness, it was flawless! I chose the medium tan but next time I want to try the dark� Showered off my tan this morning and it is lovely! Doesn't smell horrible, just smells like my own skin! Would highly recommend, and will definitely be going back in a couple of weeks! X
Amazing staff very friendly. They make you feel at ease, talk you through how to style you specific cut. Will definitely be back.
Love this salon. One of the best around for colour and amazing blow drying. Thank you �
My mum,SUE FORD,has been going to the vanilla rooms for over 10 years having her hair done by Kerry.Her hair always looks amazing,and she is complimented on it often!Has no complaints whatsoever & highly recommends!
There make me fell special my hair falling out but Kerry makes it look great , just wish I could go each day to look nice , thank you everyone for all you do .
I have been having my hair Coloured cut and styled at The Vanilla Room for 14 years now and would never contemplate going anywhere else. Everyone from Stylists to reception are lovely and very professional.
Thank you so much for rescuing me from the nightmare caused by another Salon. I Walked in with hair that was wrecked and I walked out feeling amazing after all the time they spent doing the corrections. I was not their problem but they took me on board and did everything possible to make me Christmas ready and fitted me in on a crazy day because they had such compassion for my situation ! I simply can not reccomend The Vanilla Rooms more ! This is my go to place now and I'm so grateful for such an amazing salon and the owner especially x thank you so much and Merry Christmas x
Had hair coloured and cut today by Christie, so pleased with it. First class service, people so nice and make you feel really welcome -would definitely recommend.
I have been going to the Vanilla rooms in Hornchurch for over 20years! So that speaks volumes to the service that they provide. I have been with Emma S all the way along and I am always very happy with my highlights and cut, she is a fantastic art director. I also had my wedding hair done by Scott and was so pleased with the results. Would highly recommend!
I had my hair coloured in vanilla rooms Hornchurch recently and the customer care was excellent. It has a really friendly atmosphere and my hair looked amazing. Will definitely be going back! �
Thankyou soo much to Scott, Kerrie and team who went the extra mile to help me in my hour of need, half hour before they closed when i had a round brush tangled in my hair and my only option was to cut it out but they professionally removed the brush and sorted my hair out without doing any further damage. Amazing service, Highly recommended and will be returning in the future xxx
Fantastic hair camp so very happy with my hair cut thank you Annie I would highly recommend 💇♀️👍
I have been going to the Vanilla Room for over 15 years now and can’t imagine going anywhere else. Feel in such safe hands with Emma and cannot recommend her enough . Always a smile and lovely welcome from the girls on reception too which is not always the case with many Hairdressers so it always a pleasure to go and the loyalty scheme is an added bonus .
I always knew that The Vanilla Room put their clients first, but no more so that in these current times; you wash your hands as you go in, all client chairs are being sanitised in between customers, no one else uses your cutting station and all have even been spaced for social distancing or "happy spacing" as Kerry and her team like to call it. They really can’t do more to accommodate the strange times we are living in. Paper cups for your drinks if you wish, disposals towels……. and then, of course, you get the fantastic haircut you expect. If you want to support your local business and the people it employs, whilst coming out looking fabulous, then this is the salon for you. Thank you Vanilla Room for making me feel safe, for being responsible and giving me a wonderful haircut. - Loraine X
I had a fantastic experience at the vanilla room Hornchurch. The staff were so friendly and made me feel so welcome! My hair dresser was Scott and I can honestly say he was brilliant! I cut my hair for the princess trust, he knew exactly what way to cut my hair to get the most for the charity. He after cut my hair so nice and I’m so thankful to him as he said as I’m collecting money for charity, the price for the hair cut I would put into the charity. That was so generous of him! I’ll be definitely going back!!!
Fantastic colour and cut on Monday by Janice. Thank you for your patience in sorting out my "fringe" Jackie and
Fabulous salon .Friendly team .Kerry & her team offer a wonderful service
Wouldn’t go anywhere else
Always leave with a smile
Thank you Sam for my new style today
I always walk out feeling a million dollars! The experts at The Vanilla Rooms are the only people who have ever managed to make my simple request for a short back and sides look and feel truly stylish 🕺🏻✂️
My first time at The Vanilla Room yesterday, recommended by my daughter and thoroughly enjoyed my visit. Had my appointment with Eva who knew what she was talking about and I was happy to be advised by her on what was best for me. I look forward to revisiting them again soon
I started coming to this salon back in the late 90’s and it wasn’t long before my whole family followed me and it’s all down to Kerry and her fabulous team. Apart from all having fab hair do’s! We always receive a fab service whether it’s from the juniors to the receptionists to the stylists, nothing is ever too much trouble. I can not recommend this salon enough, it’s 5*++. BIG Thanks to all at The Vanilla Room x
Always a warm welcome when you walk in the door, beautiful looking salon with fantastic staff and great service can't do enough you for, I always look forward to having my hair done ❤
Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx
I’ve been coming to the Vanilla Room for a while and enjoy every visit. All the staff are friendly, welcoming and professional, it’s always clean, they offer a wide range of services and treatments and it’s clear to see the passion and dedication of all team members. More importantly I always leave with exactly what I ask for with my hair and feel great! Hornchurch are really lucky to have a London standard hair salon in a local town.
The staff here is amazing! I was visiting Hornchurch for a wedding and needed a last minute appointment. They accommodated my aunt and I with no problem. All of the staff was friendly, not to mention Emmie made great recommendations for us while we were in town. Highly recommended!
I have been having my hair styled and coloured by the Vanilla Room since it was first opened and have never felt any inclination to go anywhere else. Kerry employs a very professional team and I have recommended them to friends on many occasions. Katie colours my hair and she also does my extensions. I am often asked where I get my hair done and I am always happy to recommend the Vanilla Room. My husband and children also go to Katie and she always tries to fit us in even if she is busy and she goes the extra mile to get our hair looking the best it can be. The service we receive is exceptional. The salon is always buzzing and the decor is very modern. The camaraderie between staff is obvious and helps them work so well as a team. Kerry is a thoughtful employer. The reception team are also very helpful and friendly. I have seen the salon go from strength to strength and wish them the success they deserve for the future.
Staff always polite An friendly never had a bad cut even from the hair camp trainees as senior staff are always on the ball No problem to small tried other hair dressers in the past An always come back to VR I should know better lol 20 years of great service Thank you VR x
I don’t know about other people with think curly hair but I have found it almost impossible to find someone that can manage it and understands how it works. Thank god for Mel. Big blow drys are quick and easy and she also recommended the keresilk treatment. It’s expensive but makes a big difference. Thank you also to Holly who cut my daughters hair yesterday. She is still flicking it around 😊
My friend who has been coming to The Vanilla Room for years now recommended it to me. Her balayage looked so nice so I wanted to get my hair coloured too. Christie did a lovely job and the colour was so nicely blended. However, it was more subtle than I was hoping for so Christie said I could come back for a 'top up' free of charge if I wasn't happy. I felt like I was being a right pain going back but they are all so welcoming. When I went back last weekend, Sam dyed my hair and she also did a great job and it was a bit bolder this time which is what I wanted. I'm really pleased with my caramel balayage! Thanks ladies 🙂