The Vanilla Rooms offers a really professional and friendly service. The staff are wonderful and exceptionally trained from washing hair to amazing cuts, colours and styles. By far, the best hairdressers I have ever been to. I completely trust them and have going there for years x
Had hair coloured and cut today by Christie, so pleased with it. First class service, people so nice and make you feel really welcome -would definitely recommend.
I got a last minute appointment on Saturday as I had very bad pain in my shoulder. I saw Vicky and explained the situation. She was great! After my half hour neck, shoulder and back massage she sorted it all out and got lots of knots out that I didn't realise I had! Thank you Vicky 🙂
Can't thank Rich enough for how he styled my daughters hair yesterday. Made her, and me, feel So comfortable. Em is looking forward to going back there. Thank you Rich, very much
I can't recommend this salon enough. I have been coming here for over 20 years to get my hair done. The staff are always welcoming and highly professional. Exceptional colour knowledge and expertise. I always walk out with a bounce in my step and of course feeling like I have just stepped out of the salon. 5*
Thankyou soo much to Scott, Kerrie and team who went the extra mile to help me in my hour of need, half hour before they closed when i had a round brush tangled in my hair and my only option was to cut it out but they professionally removed the brush and sorted my hair out without doing any further damage. Amazing service, Highly recommended and will be returning in the future xxx
My daughter box dyed her hair black then wanted to revert back to blonde !!! Thank you to Kerry and her team my daughter has been transformed by stripping the hair, then gentle hi-lites and hair gloss applied. The result is breathtaking and she is so happy. Highly recommend using the vanilla rooms 5 star service
Just wanted to praise where it's due So often nowadays we are happy to criticise using social media But forget to say Thank you Emma thank you for looking after me and my hair for what must be 9-10 years now Even when I lost it all You still offered to style my wig until I grew my own hair back A beautiful gesture I will never forget And Kerry You did the same thing for my amazing Mum So many years before And opened your salon after hours as my Dear Mum was so embarrassed to have lost her hair to cancer . Now that I will hold in my heart forever To me you are more than just a hairdressers you are people who truly care about your clients and go above and beyond � I always feel welcome and the reception staff are lovely xx See you all again in a couple of weeks for my little trim up and a lovely head massage during my hair wash It's my favourite part and the cuppa is a close second lol xx
Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx
Visited Kerry to have my hair re-styled as my hair was falling out from the effects of chemotherapy. Kerry is trained by “my new hair” and so she knew exactly how to style my hair so I could cover up where I had started to loose it and the service I received was outstanding. I was asked whether I wanted to go upstairs away from the actual salon which was very thoughtful. I even went back so that Kerry could style my wig which I had bought and I was very pleased with the results. Thanks 🙏🏻 again for all your help Kerry xxxxxx
What a lovely salon all the staff are great � took my daughter to have a complete restyle it looks lovely and 4 year old granddaughter for her first haircut they were brilliant ! Thank you all it's a pleasure to visit Brentwood salon. I would recommend give it a try !
I have been having my hair styled and coloured by the Vanilla Room since it was first opened and have never felt any inclination to go anywhere else. Kerry employs a very professional team and I have recommended them to friends on many occasions. Katie colours my hair and she also does my extensions. I am often asked where I get my hair done and I am always happy to recommend the Vanilla Room. My husband and children also go to Katie and she always tries to fit us in even if she is busy and she goes the extra mile to get our hair looking the best it can be. The service we receive is exceptional. The salon is always buzzing and the decor is very modern. The camaraderie between staff is obvious and helps them work so well as a team. Kerry is a thoughtful employer. The reception team are also very helpful and friendly. I have seen the salon go from strength to strength and wish them the success they deserve for the future.
Absolutely excellent service. Been going there for few years now. Not the cheapest. Is pricey, but always pleased with hair every time. Friendly staff, nice range of complimentary drinks and very modern and bright inside. Do 3 late nights during week. Wouldn't go anywhere else for my hair
Been coming to the vanilla room for a while now and it’s always a lovely experience. They staff are always is friendly and always do the most amazing job on my hair. Would highly recommend.
Thank you John for making a big difference to my hair and also lifting my spirits. Great new hairstyle and super conversation. Brilliant!
Always a warm welcome when you walk in the door, beautiful looking salon with fantastic staff and great service can't do enough you for, I always look forward to having my hair done ❤
I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.
I've been a client at The Vanilla Room for 18 years and would never change! From first proper cut aged 18, through loads of colour, wedding hair and beyond. Amazing salon. Expert, professional & super friendly.
My happy place! Always go above and beyond, complete professionalism and have been looked after here since day one, I wouldn’t go anywhere else! I always look forward to my visits and leave feeling utterly pampered ☺️.
I've been coming to the vanilla rooms for about 20 years now
and am always really pleased with how my hair concerns are listened to and I'm always happy with the result.
Yesterday I had to bring my daughter who is 5 and they really kindly washed her hair and dried it off as she wanted to be like me! . She had a gown put on and she was absolutely delighted to be just like mummy ! it really made her day.
So thank you very much, both of us appreciated the gesture very much.
X x x x
I had a wash cut and blow dry for my first visit. Tempted in as they had a special offer 50% off for new customers and Christie did my hair for me, C.J washed it and a young man with a nose ring gave me a colour consultation at the end. All the staff were very friendly and made me feel comfortable straight away. Very pleased with my hair that I will be booking back in before Christmas for another cut and colour.
I’ve been coming to the Vanilla Room for a while and enjoy every visit. All the staff are friendly, welcoming and professional, it’s always clean, they offer a wide range of services and treatments and it’s clear to see the passion and dedication of all team members. More importantly I always leave with exactly what I ask for with my hair and feel great! Hornchurch are really lucky to have a London standard hair salon in a local town.
My friend who has been coming to The Vanilla Room for years now recommended it to me. Her balayage looked so nice so I wanted to get my hair coloured too. Christie did a lovely job and the colour was so nicely blended. However, it was more subtle than I was hoping for so Christie said I could come back for a 'top up' free of charge if I wasn't happy. I felt like I was being a right pain going back but they are all so welcoming. When I went back last weekend, Sam dyed my hair and she also did a great job and it was a bit bolder this time which is what I wanted. I'm really pleased with my caramel balayage! Thanks ladies 🙂
Had a great cut and blow dry with Sam. Oh and good styling advise. Just what we want. Thank you and see you again soon x
Just want to say a very big thank u to Ryan. He really listens to what you ask for, love my colour and cut. Staff are all very friendly , I am always made to feel welcome. Mary the receptionist always has a smile on her face and is always happy to help you.
I've only been going to the Vanilla Rooms Hornchurch for about a year as up until then I had NEVER coloured my hair & a friend recommended going here, must say I was very pleased with the results! I can't remember who did my hair the first time but she was lovely & very reassuring as I was a little nervous. I now go regularly for colour & cuts with Holly and am ALWAYS happy with the end results and the service at the salon.
Had my spray tan last night with Gemma, and OMG it was amazing! I've had many over the years, and there has always been at least one problem with it, but the tan I had yesterday at Vanilla rooms was the best! Service was excellent, I felt so comfortable, she was very talkative and friendly which is important when you have treatments done at a salon. Not a single bit of streak, or patchiness, it was flawless! I chose the medium tan but next time I want to try the dark� Showered off my tan this morning and it is lovely! Doesn't smell horrible, just smells like my own skin! Would highly recommend, and will definitely be going back in a couple of weeks! X
Thank you thank you to vanilla rooms hornchurch they managed to fit me in before my holiday and 40th birthday last minute after my usual hairdressers cancelled last minute they patch tested me before hand which my hair dressers never did, the lady who did my hair I must recommend she even stayed behind to finish my hair I forgot her name but she was from Manchester I had a full head of highlights and I am so pleased with it and I can't say thank you enough I will deffinately be back x
Please post her name under my comment as I would recommend her highly x
Regards kerry newton x
So biggest lesson learnt: never use box dye...
The ladies and gents in this salon absolutely fixed my hair and did an amazing job at it! I am eternally grateful for all your hard work! I love my hair! Thank you ladies in particular (Kerry, Eva, Zara, George and Christie) - absolutely fabulous and I no longer look like Draco Malfoy/Ron Weasley. Can’t wait to come back soon for more amazing treatments! �� I am now a blonde bombshell & I love it �
My mum,SUE FORD,has been going to the vanilla rooms for over 10 years having her hair done by Kerry.Her hair always looks amazing,and she is complimented on it often!Has no complaints whatsoever & highly recommends!
Best hairdressers in the land, so professional & I have been going there for 18 years... Kerry is the best... ��
Staff always polite An friendly never had a bad cut even from the hair camp trainees as senior staff are always on the ball No problem to small tried other hair dressers in the past An always come back to VR I should know better lol 20 years of great service Thank you VR x
I can not recommend the service and reception that I receive every time I visit The Vanilla Room highly enough. All staff are welcoming and helpful. I love Emma my stylist who I trust completely. I change my style on a regular basis, but she knows exactly what suits me and what will work with my hair and advises me accordingly. I am regularly complemented on my cuts and have recommended a few friends to use the salon. My teenage daughter is now a fan and is made comfortable and at ease when she sees Sam for her regular cut. The beauty therapist’s complement the salon and I regularly see Jess to have my nails done but have used it for other beauty treatments and seen other therapists. Whether you see someone regularly or if it’s who can fit you in you receive the same excellent customer service. Thank you Kerry - you have an excellent team!
I don’t know about other people with think curly hair but I have found it almost impossible to find someone that can manage it and understands how it works. Thank god for Mel. Big blow drys are quick and easy and she also recommended the keresilk treatment. It’s expensive but makes a big difference. Thank you also to Holly who cut my daughters hair yesterday. She is still flicking it around 😊