Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx

Caroline FlackCaroline Flack

Fantastic colour and cut on Monday by Janice. Thank you for your patience in sorting out my "fringe" Jackie and

John BinesJohn Bines

Thank you thank you to vanilla rooms hornchurch they managed to fit me in before my holiday and 40th birthday last minute after my usual hairdressers cancelled last minute they patch tested me before hand which my hair dressers never did, the lady who did my hair I must recommend she even stayed behind to finish my hair I forgot her name but she was from Manchester I had a full head of highlights and I am so pleased with it and I can't say thank you enough I will deffinately be back x
Please post her name under my comment as I would recommend her highly x
Regards kerry newton x

Kerry NewtonKerry Newton

Amazing staff very friendly. They make you feel at ease, talk you through how to style you specific cut. Will definitely be back.

Leona DaveyLeona Davey

My daughter box dyed her hair black then wanted to revert back to blonde !!! Thank you to Kerry and her team my daughter has been transformed by stripping the hair, then gentle hi-lites and hair gloss applied. The result is breathtaking and she is so happy. Highly recommend using the vanilla rooms 5 star service

Beverley WillettsBeverley Willetts

I always walk out feeling a million dollars! The experts at The Vanilla Rooms are the only people who have ever managed to make my simple request for a short back and sides look and feel truly stylish 🕺🏻✂️

Neil BradleyNeil Bradley

Can't thank Rich enough for how he styled my daughters hair yesterday. Made her, and me, feel So comfortable. Em is looking forward to going back there. Thank you Rich, very much

Chris HartChris Hart

I have been going to Scott at the Vanilla Room for more years than I can remember. Always a lovely experience and trust him completely.

Val TunmerVal Tunmer

I have never been so happy with my hair....!!

Tonie HartTonie Hart

Love this salon. One of the best around for colour and amazing blow drying. Thank you �

Louise RowlandsLouise Rowlands

Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx

Susie CoppinSusie Coppin

A great place and professional staff! My hair looks and feels amazing!

Jemma Louise LambleJemma Louise Lamble

Fantastic hair camp so very happy with my hair cut thank you Annie I would highly recommend 💇‍♀️👍

Sue JohnstoneSue Johnstone

Love my new hair style today thanks to Holly Young ❤️❤️

Kristy HarrisonKristy Harrison

My first time at The Vanilla Room yesterday, recommended by my daughter and thoroughly enjoyed my visit. Had my appointment with Eva who knew what she was talking about and I was happy to be advised by her on what was best for me. I look forward to revisiting them again soon

Lynne PierceLynne Pierce

Just want to say a very big thank u to Ryan. He really listens to what you ask for, love my colour and cut. Staff are all very friendly , I am always made to feel welcome. Mary the receptionist always has a smile on her face and is always happy to help you.

Tracey Knight Formly TolhurstTracey Knight Formly Tolhurst

Absolutely excellent service. Been going there for few years now. Not the cheapest. Is pricey, but always pleased with hair every time. Friendly staff, nice range of complimentary drinks and very modern and bright inside. Do 3 late nights during week. Wouldn't go anywhere else for my hair

Sue CookSue Cook

I got a last minute appointment on Saturday as I had very bad pain in my shoulder. I saw Vicky and explained the situation. She was great! After my half hour neck, shoulder and back massage she sorted it all out and got lots of knots out that I didn't realise I had! Thank you Vicky 🙂

Sarah Elizabeth SolimanSarah Elizabeth Soliman

Sam was amazing, today she did a wonderful job on my hair and made feel very special. Thank you Sam.

Christine JemalChristine Jemal

My mum,SUE FORD,has been going to the vanilla rooms for over 10 years having her hair done by Kerry.Her hair always looks amazing,and she is complimented on it often!Has no complaints whatsoever & highly recommends!

Jade Louise GregoryJade Louise Gregory

Always a great experience. Lovely staff.

Louise GodfreyLouise Godfrey

Loved it..

Janey NugentJaney Nugent

Had hair coloured and cut today by Christie, so pleased with it. First class service, people so nice and make you feel really welcome -would definitely recommend.

Jean RoseJean Rose

Simply great - always friendly , relaxing too .

Susan BannocksSusan Bannocks

Love this place. Loved my raffle prize too! It's awesome!

Lucy ZappeLucy Zappe

I have been having my hair styled and coloured by the Vanilla Room since it was first opened and have never felt any inclination to go anywhere else. Kerry employs a very professional team and I have recommended them to friends on many occasions. Katie colours my hair and she also does my extensions. I am often asked where I get my hair done and I am always happy to recommend the Vanilla Room. My husband and children also go to Katie and she always tries to fit us in even if she is busy and she goes the extra mile to get our hair looking the best it can be. The service we receive is exceptional. The salon is always buzzing and the decor is very modern. The camaraderie between staff is obvious and helps them work so well as a team. Kerry is a thoughtful employer. The reception team are also very helpful and friendly. I have seen the salon go from strength to strength and wish them the success they deserve for the future.

Sara SmithSara Smith

My friend who has been coming to The Vanilla Room for years now recommended it to me. Her balayage looked so nice so I wanted to get my hair coloured too. Christie did a lovely job and the colour was so nicely blended. However, it was more subtle than I was hoping for so Christie said I could come back for a 'top up' free of charge if I wasn't happy. I felt like I was being a right pain going back but they are all so welcoming. When I went back last weekend, Sam dyed my hair and she also did a great job and it was a bit bolder this time which is what I wanted. I'm really pleased with my caramel balayage! Thanks ladies 🙂

Rach JulieRach Julie

Amazing service and transformation. Hair repaired and looking 100% healthier. Love my new style.
⭐️ ⭐️ The Vanilla Room⭐️⭐️

Jo Bartlett CylJo Bartlett Cyl

I can not recommend the service and reception that I receive every time I visit The Vanilla Room highly enough. All staff are welcoming and helpful. I love Emma my stylist who I trust completely. I change my style on a regular basis, but she knows exactly what suits me and what will work with my hair and advises me accordingly. I am regularly complemented on my cuts and have recommended a few friends to use the salon. My teenage daughter is now a fan and is made comfortable and at ease when she sees Sam for her regular cut. The beauty therapist’s complement the salon and I regularly see Jess to have my nails done but have used it for other beauty treatments and seen other therapists. Whether you see someone regularly or if it’s who can fit you in you receive the same excellent customer service. Thank you Kerry - you have an excellent team!

Joanne ClarksonJoanne Clarkson

Fabulous salon .Friendly team .Kerry & her team offer a wonderful service
Wouldn’t go anywhere else
Always leave with a smile
Thank you Sam for my new style today

Tracie Collins-SpiersTracie Collins-Spiers

I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.

Clare SowerbuttsClare Sowerbutts

Roots banished again by Ryan. Cannot recommend TVR and Ryan enough

Helene DeaneHelene Deane

So biggest lesson learnt: never use box dye...
The ladies and gents in this salon absolutely fixed my hair and did an amazing job at it! I am eternally grateful for all your hard work! I love my hair! Thank you ladies in particular (Kerry, Eva, Zara, George and Christie) - absolutely fabulous and I no longer look like Draco Malfoy/Ron Weasley. Can’t wait to come back soon for more amazing treatments! �� I am now a blonde bombshell & I love it �

Jess KnightJess Knight

There make me fell special my hair falling out but Kerry makes it look great , just wish I could go each day to look nice , thank you everyone for all you do .

June Pacey-MurphyJune Pacey-Murphy

From the moment you walk into the salon you’re made to feel special.. lovely head massage with the shampoo & treatments.
Always pleased with my colour & cut with Sam.. x

Carol SeamanCarol Seaman

Great experience at the vanilla room even with everything that’s going on. They are dealing with the situation very well, everything is sanitised between clients, clients are kept at distance, hands are to be washed when entering the salon. Private hair rooms are available, paper disposable cups. Staff are keeping very much on top of the situation.

Laura GreenhillLaura Greenhill

Thank you John for making a big difference to my hair and also lifting my spirits. Great new hairstyle and super conversation. Brilliant!

Celia HardillCelia Hardill

I have been going to the Vanilla Room for over 15 years now and can’t imagine going anywhere else. Feel in such safe hands with Emma and cannot recommend her enough . Always a smile and lovely welcome from the girls on reception too which is not always the case with many Hairdressers so it always a pleasure to go and the loyalty scheme is an added bonus .
Karen Spencer-Smith

Karen Spencer-SmithKaren Spencer-Smith

What a lovely salon all the staff are great � took my daughter to have a complete restyle it looks lovely and 4 year old granddaughter for her first haircut they were brilliant ! Thank you all it's a pleasure to visit Brentwood salon. I would recommend give it a try !

Tina AD SmithTina AD Smith

Very professional and high quality service. Best Salon in the area IMO.

Catherine MeekCatherine Meek

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Happy Hair at The Vanilla Rooms