If you’ve visited The Vanilla Room recently we’d love to know how we did!

 

We really appreciate you taking the time to let us know how we did.

 

Been coming to the vanilla room for a while now and it’s always a lovely experience. They staff are always is friendly and always do the most amazing job on my hair. Would highly recommend.

Lauren KetteringhamLauren Ketteringham

Couldn't speak highly enough of Holly.She knew what I wanted even when I wasn't too sure and it was the best haircut I've ever had.Will definitely be coming back x

Honesty CorcoranHonesty Corcoran

Absolutely amazing experience with super stylist Charlotte! Coming back for more appointments with her! Top 5stars!!!

Nat SlackNat Slack

A great place and professional staff! My hair looks and feels amazing!

Jemma Louise LambleJemma Louise Lamble

Great experience at the vanilla room even with everything that’s going on. They are dealing with the situation very well, everything is sanitised between clients, clients are kept at distance, hands are to be washed when entering the salon. Private hair rooms are available, paper disposable cups. Staff are keeping very much on top of the situation.

Laura GreenhillLaura Greenhill

Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx

Susie CoppinSusie Coppin

I've only been going to the Vanilla Rooms Hornchurch for about a year as up until then I had NEVER coloured my hair & a friend recommended going here, must say I was very pleased with the results! I can't remember who did my hair the first time but she was lovely & very reassuring as I was a little nervous. I now go regularly for colour & cuts with Holly and am ALWAYS happy with the end results and the service at the salon.

Tracy BassTracy Bass

Thank you John for making a big difference to my hair and also lifting my spirits. Great new hairstyle and super conversation. Brilliant!

Celia HardillCelia Hardill

Almost 25 years with the Vanilla Room and lived every visit. So relaxing and friendly - and of course great hair and beauty 💗

Beverley SawerBeverley Sawer

I have been having my hair Coloured cut and styled at The Vanilla Room for 14 years now and would never contemplate going anywhere else. Everyone from Stylists to reception are lovely and very professional.

Roberta GreenRoberta Green

The Vanilla Rooms offers a really professional and friendly service. The staff are wonderful and exceptionally trained from washing hair to amazing cuts, colours and styles. By far, the best hairdressers I have ever been to. I completely trust them and have going there for years x

Charlotte HyamsCharlotte Hyams

So biggest lesson learnt: never use box dye...
The ladies and gents in this salon absolutely fixed my hair and did an amazing job at it! I am eternally grateful for all your hard work! I love my hair! Thank you ladies in particular (Kerry, Eva, Zara, George and Christie) - absolutely fabulous and I no longer look like Draco Malfoy/Ron Weasley. Can’t wait to come back soon for more amazing treatments! �� I am now a blonde bombshell & I love it �

Jess KnightJess Knight

I have been going to Scott at the Vanilla Room for more years than I can remember. Always a lovely experience and trust him completely.

Val TunmerVal Tunmer

I had a wash cut and blow dry for my first visit. Tempted in as they had a special offer 50% off for new customers and Christie did my hair for me, C.J washed it and a young man with a nose ring gave me a colour consultation at the end. All the staff were very friendly and made me feel comfortable straight away. Very pleased with my hair that I will be booking back in before Christmas for another cut and colour.

Emma Essex SandersEmma Essex Sanders

Staff always polite An friendly never had a bad cut even from the hair camp trainees as senior staff are always on the ball No problem to small tried other hair dressers in the past An always come back to VR I should know better lol 20 years of great service Thank you VR x

Jacqui DeitzJacqui Deitz

Always have the best time at TVR. Everyone is so warm and welcoming and make you feel at ease in the current climate with good social distancing.

Sam does a fantastic job doing a light balayage on my dark hair and the cut is always beautiful and my hair is in great condition regardless of the bleaching.

I can’t recommend Sam or TVR enough!!

Kat TurnerKat Turner

I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.

Clare SowerbuttsClare Sowerbutts

My friend who has been coming to The Vanilla Room for years now recommended it to me. Her balayage looked so nice so I wanted to get my hair coloured too. Christie did a lovely job and the colour was so nicely blended. However, it was more subtle than I was hoping for so Christie said I could come back for a 'top up' free of charge if I wasn't happy. I felt like I was being a right pain going back but they are all so welcoming. When I went back last weekend, Sam dyed my hair and she also did a great job and it was a bit bolder this time which is what I wanted. I'm really pleased with my caramel balayage! Thanks ladies 🙂

Rach JulieRach Julie

I don’t know about other people with think curly hair but I have found it almost impossible to find someone that can manage it and understands how it works. Thank god for Mel. Big blow drys are quick and easy and she also recommended the keresilk treatment. It’s expensive but makes a big difference. Thank you also to Holly who cut my daughters hair yesterday. She is still flicking it around 😊

Claire MicallefClaire Micallef

I have been having my hair styled and coloured by the Vanilla Room since it was first opened and have never felt any inclination to go anywhere else. Kerry employs a very professional team and I have recommended them to friends on many occasions. Katie colours my hair and she also does my extensions. I am often asked where I get my hair done and I am always happy to recommend the Vanilla Room. My husband and children also go to Katie and she always tries to fit us in even if she is busy and she goes the extra mile to get our hair looking the best it can be. The service we receive is exceptional. The salon is always buzzing and the decor is very modern. The camaraderie between staff is obvious and helps them work so well as a team. Kerry is a thoughtful employer. The reception team are also very helpful and friendly. I have seen the salon go from strength to strength and wish them the success they deserve for the future.

Sara SmithSara Smith

Very professional and high quality service. Best Salon in the area IMO.

Catherine MeekCatherine Meek

I can not recommend the service and reception that I receive every time I visit The Vanilla Room highly enough. All staff are welcoming and helpful. I love Emma my stylist who I trust completely. I change my style on a regular basis, but she knows exactly what suits me and what will work with my hair and advises me accordingly. I am regularly complemented on my cuts and have recommended a few friends to use the salon. My teenage daughter is now a fan and is made comfortable and at ease when she sees Sam for her regular cut. The beauty therapist’s complement the salon and I regularly see Jess to have my nails done but have used it for other beauty treatments and seen other therapists. Whether you see someone regularly or if it’s who can fit you in you receive the same excellent customer service. Thank you Kerry - you have an excellent team!

Joanne ClarksonJoanne Clarkson

Had hair coloured and cut today by Christie, so pleased with it. First class service, people so nice and make you feel really welcome -would definitely recommend.

Jean RoseJean Rose

My happy place! Always go above and beyond, complete professionalism and have been looked after here since day one, I wouldn’t go anywhere else! I always look forward to my visits and leave feeling utterly pampered ☺️.

Danielle MckenzieDanielle Mckenzie

I love this place! I wouldn’t go anywhere else, its superb. The staff are so friendly and incredibly talented. I feel like a million dollars when I walk out. I can’t recommend this place enough

Lucie DavenportLucie Davenport

Top class salon this, Kerry and Katie top stylists if you can get em.

Robert RussellRobert Russell

From the moment you walk into the salon you’re made to feel special.. lovely head massage with the shampoo & treatments.
Always pleased with my colour & cut with Sam.. x

Carol SeamanCarol Seaman

Hello.

I've been coming to the vanilla rooms for about 20 years now
and am always really pleased with how my hair concerns are listened to and I'm always happy with the result.

Yesterday I had to bring my daughter who is 5 and they really kindly washed her hair and dried it off as she wanted to be like me! . She had a gown put on and she was absolutely delighted to be just like mummy ! it really made her day.

So thank you very much, both of us appreciated the gesture very much.

X x x x

Claire LouiseClaire Louise

Really pleased with hair, friendly professional service

Denise NewmanDenise Newman

Yesterday I visited Vanilla Rooms for a much needed lockdown locks chop! I felt very safe visiting the salon with all the new covid regulations in place. On arrival I was given a bag with a clean gown in and was able to put my belongings in, lovely cup of coffee in a disposable cup and hand held visor at wash station, all staff in visors. Screens separating all clients and staff cleaning down stations and wash basins after each client. Thank you for the 5 star service Chrissy and team!

Laura CaddleLaura Caddle

I have been a client of the Vanilla Room for 20yrs plus.... & always recieved exceptional service of a very high standard from Kerry & all the team...Simply the Best .

Lorraine NaullsLorraine Naulls

Thankyou soo much to Scott, Kerrie and team who went the extra mile to help me in my hour of need, half hour before they closed when i had a round brush tangled in my hair and my only option was to cut it out but they professionally removed the brush and sorted my hair out without doing any further damage. Amazing service, Highly recommended and will be returning in the future xxx

Chloe BurrellChloe Burrell

Absolutely excellent service. Been going there for few years now. Not the cheapest. Is pricey, but always pleased with hair every time. Friendly staff, nice range of complimentary drinks and very modern and bright inside. Do 3 late nights during week. Wouldn't go anywhere else for my hair

Sue CookSue Cook

Best hairdressers in the land, so professional & I have been going there for 18 years... Kerry is the best... ��

Jane McIntoshJane McIntosh

Absolutely love The Vanilla Room. From the moment you arrive you feel special. The staff are very welcoming and all so professional too. I travel to Essex from South Oxfordshire because I’ve yet to find a comparable salon for experience and an amazing fresh cut! Thank you TVR x

Holly Francesca BradleyHolly Francesca Bradley

Been going to the vanilla room for at least 13 years now! I’ve had the same hairdresser Kerry the whole time who is excellent and I’ve never even thought about changing. The loyalty card is great and all the staff are friendly and incredibly helpful would 10/10 recommend.

Taylor MckenzieTaylor Mckenzie

Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx

Caroline FlackCaroline Flack

Absolutely great! Best salon ever! 💖✂️ 💖

Andra PerjAndra Perj

I always walk out feeling a million dollars! The experts at The Vanilla Rooms are the only people who have ever managed to make my simple request for a short back and sides look and feel truly stylish 🕺🏻✂️

Neil BradleyNeil Bradley

Sam was amazing, today she did a wonderful job on my hair and made feel very special. Thank you Sam.

Christine JemalChristine Jemal
Happy Hair at The Vanilla Rooms