Thankyou soo much to Scott, Kerrie and team who went the extra mile to help me in my hour of need, half hour before they closed when i had a round brush tangled in my hair and my only option was to cut it out but they professionally removed the brush and sorted my hair out without doing any further damage. Amazing service, Highly recommended and will be returning in the future xxx
Absolutely love The Vanilla Room. From the moment you arrive you feel special. The staff are very welcoming and all so professional too. I travel to Essex from South Oxfordshire because I’ve yet to find a comparable salon for experience and an amazing fresh cut! Thank you TVR x
Just wanted to praise where it's due So often nowadays we are happy to criticise using social media But forget to say Thank you Emma thank you for looking after me and my hair for what must be 9-10 years now Even when I lost it all You still offered to style my wig until I grew my own hair back A beautiful gesture I will never forget And Kerry You did the same thing for my amazing Mum So many years before And opened your salon after hours as my Dear Mum was so embarrassed to have lost her hair to cancer . Now that I will hold in my heart forever To me you are more than just a hairdressers you are people who truly care about your clients and go above and beyond � I always feel welcome and the reception staff are lovely xx See you all again in a couple of weeks for my little trim up and a lovely head massage during my hair wash It's my favourite part and the cuppa is a close second lol xx
I had my hair coloured in vanilla rooms Hornchurch recently and the customer care was excellent. It has a really friendly atmosphere and my hair looked amazing. Will definitely be going back! �
I have been going to the Vanilla rooms in Hornchurch for over 20years! So that speaks volumes to the service that they provide. I have been with Emma S all the way along and I am always very happy with my highlights and cut, she is a fantastic art director. I also had my wedding hair done by Scott and was so pleased with the results. Would highly recommend!
5 Star Service:
Today is the first of August. Today is a new month. Today was a day filled with tears, belly cramps , smiles , laughs , and intense anxiety,
because today I got my hair done.
Today I woke early, walked my baby boy (🐶) to clear my head and then got myself ready for the day and then, Today I treated myself.
A trip to the hairdressers is a very different experience for me in comparison to the majority of men and women I know - I can’t speak for everyone of course, but this is not something I look forward to and have not done so for as long as I can remember.
Today for some unknown reason I want to speak out about it. I have no idea why today?, but the words keep coming and I’m just rolling with it. I also want to make it clear that this is is in No Way a post for gaining followers, praise, or likes. I just want to put my words down, that is all.
23 years of hair in hand, strand by strand. Tears , tantrums , broken friendships and relationships , and strange looks. Sometimes unaware but almost always accompanied by my hair in hand.
Today I have a new look. Todays look isn’t driven by today’s trends, todays fashion accessories or todays social pressures because let’s be honest todays society is one we simply cannot keep up with and I have no interest in doing so.
Todays look is that warm fluffy blanket when your cold on a winters night. Candles lighting at Christmas time, and a roaring fire surrounded by family. Todays look is my comfort blanket and one that I am going to hold onto tight.
The purpose of hair is to provide protection and regulation of our body temperature - and Oh My am I toasty!
Your hair is your crown and glory, and today my head is up, and my hands are down, for now.
To my family, friends , boyfriend, and my amazing dog Sir Michael Caine - the support you have provided throughout all the years means more to me than you will ever know - you are all simply amazing.
Today, Tomorrow , and for time unknown - I have Trichotillomania.
Thank you to my amazing stylist Charlotte who today made me feel amazing 💕
Charlotte is extremely professional in all aspects of her work. I couldn’t recommend her highly enough. I am a perfectionist and she took her time today to guide me through every aspect of the process whilst we had a giggle. Engaging with other members of staff to get their opinion - it just showed me she values her clients and her work so so much. Char you are amazing. X
Always a warm welcome when you walk in the door, beautiful looking salon with fantastic staff and great service can't do enough you for, I always look forward to having my hair done ❤
I recently had microblading done and am absolutely loving the results getting compliments every day.
Billie is an amazing brow artist.
Have also had a cut and colour, the stylist really listened to me and I left the salon feeling a million dollars.
The staff are professional and friendly. I thoroughly recommend this place and I come down from London but it's so worth it!
Been going to the vanilla room for at least 13 years now! I’ve had the same hairdresser Kerry the whole time who is excellent and I’ve never even thought about changing. The loyalty card is great and all the staff are friendly and incredibly helpful would 10/10 recommend.
I've been a client at The Vanilla Room for 18 years and would never change! From first proper cut aged 18, through loads of colour, wedding hair and beyond. Amazing salon. Expert, professional & super friendly.
I have been going to the Vanilla Room for over 15 years now and can’t imagine going anywhere else. Feel in such safe hands with Emma and cannot recommend her enough . Always a smile and lovely welcome from the girls on reception too which is not always the case with many Hairdressers so it always a pleasure to go and the loyalty scheme is an added bonus .
Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx
Almost 25 years with the Vanilla Room and lived every visit. So relaxing and friendly - and of course great hair and beauty 💗
I've been coming to the vanilla rooms for about 20 years now
and am always really pleased with how my hair concerns are listened to and I'm always happy with the result.
Yesterday I had to bring my daughter who is 5 and they really kindly washed her hair and dried it off as she wanted to be like me! . She had a gown put on and she was absolutely delighted to be just like mummy ! it really made her day.
So thank you very much, both of us appreciated the gesture very much.
X x x x
So biggest lesson learnt: never use box dye...
The ladies and gents in this salon absolutely fixed my hair and did an amazing job at it! I am eternally grateful for all your hard work! I love my hair! Thank you ladies in particular (Kerry, Eva, Zara, George and Christie) - absolutely fabulous and I no longer look like Draco Malfoy/Ron Weasley. Can’t wait to come back soon for more amazing treatments! �� I am now a blonde bombshell & I love it �
I can't recommend this salon enough. I have been coming here for over 20 years to get my hair done. The staff are always welcoming and highly professional. Exceptional colour knowledge and expertise. I always walk out with a bounce in my step and of course feeling like I have just stepped out of the salon. 5*
I got a last minute appointment on Saturday as I had very bad pain in my shoulder. I saw Vicky and explained the situation. She was great! After my half hour neck, shoulder and back massage she sorted it all out and got lots of knots out that I didn't realise I had! Thank you Vicky 🙂
What a lovely salon all the staff are great � took my daughter to have a complete restyle it looks lovely and 4 year old granddaughter for her first haircut they were brilliant ! Thank you all it's a pleasure to visit Brentwood salon. I would recommend give it a try !
Absolutely excellent service. Been going there for few years now. Not the cheapest. Is pricey, but always pleased with hair every time. Friendly staff, nice range of complimentary drinks and very modern and bright inside. Do 3 late nights during week. Wouldn't go anywhere else for my hair
Fantastic hair camp so very happy with my hair cut thank you Annie I would highly recommend 💇♀️👍
I had a wash cut and blow dry for my first visit. Tempted in as they had a special offer 50% off for new customers and Christie did my hair for me, C.J washed it and a young man with a nose ring gave me a colour consultation at the end. All the staff were very friendly and made me feel comfortable straight away. Very pleased with my hair that I will be booking back in before Christmas for another cut and colour.
Can't thank Rich enough for how he styled my daughters hair yesterday. Made her, and me, feel So comfortable. Em is looking forward to going back there. Thank you Rich, very much
My friend who has been coming to The Vanilla Room for years now recommended it to me. Her balayage looked so nice so I wanted to get my hair coloured too. Christie did a lovely job and the colour was so nicely blended. However, it was more subtle than I was hoping for so Christie said I could come back for a 'top up' free of charge if I wasn't happy. I felt like I was being a right pain going back but they are all so welcoming. When I went back last weekend, Sam dyed my hair and she also did a great job and it was a bit bolder this time which is what I wanted. I'm really pleased with my caramel balayage! Thanks ladies 🙂
Sam was amazing, today she did a wonderful job on my hair and made feel very special. Thank you Sam.
The service I recieved today was fantastic . I was quite nervous and Sam was honestly just the best ! I love my colour. The safety measures the salon has implemented were great too .
I definitely recommend the vanilla room ♡
I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.
Great experience at the vanilla room even with everything that’s going on. They are dealing with the situation very well, everything is sanitised between clients, clients are kept at distance, hands are to be washed when entering the salon. Private hair rooms are available, paper disposable cups. Staff are keeping very much on top of the situation.
Thank you John for making a big difference to my hair and also lifting my spirits. Great new hairstyle and super conversation. Brilliant!
Just want to say a very big thank u to Ryan. He really listens to what you ask for, love my colour and cut. Staff are all very friendly , I am always made to feel welcome. Mary the receptionist always has a smile on her face and is always happy to help you.
From the moment you walk into the salon you’re made to feel special.. lovely head massage with the shampoo & treatments.
Always pleased with my colour & cut with Sam.. x
I started coming to this salon back in the late 90’s and it wasn’t long before my whole family followed me and it’s all down to Kerry and her fabulous team. Apart from all having fab hair do’s! We always receive a fab service whether it’s from the juniors to the receptionists to the stylists, nothing is ever too much trouble. I can not recommend this salon enough, it’s 5*++. BIG Thanks to all at The Vanilla Room x
I have been a client of the Vanilla Room for 20yrs plus.... & always recieved exceptional service of a very high standard from Kerry & all the team...Simply the Best .
I love this place! I wouldn’t go anywhere else, its superb. The staff are so friendly and incredibly talented. I feel like a million dollars when I walk out. I can’t recommend this place enough