My first time here today...I had the best colour/hair wash and cut ever! Honest advice on what would be best for me style and colour wise and shown how to curl my hair too! From the moment I walked in I felt at ease which I had never experienced in my usual salon that I have been going to for 14 yrs!...highly recommend this place!!! Very talented stylists! I left feeling amazing...thank you xxxx

Visited Kerry to have my hair re-styled as my hair was falling out from the effects of chemotherapy. Kerry is trained by “my new hair” and so she knew exactly how to style my hair so I could cover up where I had started to loose it and the service I received was outstanding. I was asked whether I wanted to go upstairs away from the actual salon which was very thoughtful. I even went back so that Kerry could style my wig which I had bought and I was very pleased with the results. Thanks 🙏🏻 again for all your help Kerry xxxxxx

Just wanted to praise where it's due So often nowadays we are happy to criticise using social media But forget to say Thank you Emma thank you for looking after me and my hair for what must be 9-10 years now Even when I lost it all You still offered to style my wig until I grew my own hair back A beautiful gesture I will never forget And Kerry You did the same thing for my amazing Mum So many years before And opened your salon after hours as my Dear Mum was so embarrassed to have lost her hair to cancer . Now that I will hold in my heart forever To me you are more than just a hairdressers you are people who truly care about your clients and go above and beyond � I always feel welcome and the reception staff are lovely xx See you all again in a couple of weeks for my little trim up and a lovely head massage during my hair wash It's my favourite part and the cuppa is a close second lol xx

I have been having my hair Coloured cut and styled at The Vanilla Room for 14 years now and would never contemplate going anywhere else. Everyone from Stylists to reception are lovely and very professional.

I had my hair coloured in vanilla rooms Hornchurch recently and the customer care was excellent. It has a really friendly atmosphere and my hair looked amazing. Will definitely be going back! �

Absolutely love The Vanilla Room. From the moment you arrive you feel special. The staff are very welcoming and all so professional too. I travel to Essex from South Oxfordshire because I’ve yet to find a comparable salon for experience and an amazing fresh cut! Thank you TVR x

Just want to say a very big thank u to Ryan. He really listens to what you ask for, love my colour and cut. Staff are all very friendly , I am always made to feel welcome. Mary the receptionist always has a smile on her face and is always happy to help you.

Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx

A great place and professional staff! My hair looks and feels amazing!

Almost 25 years with the Vanilla Room and lived every visit. So relaxing and friendly - and of course great hair and beauty 💗

Love the Vanilla Room 💜 Ryan always does a fantastic job on my hair (Whatever colour I decide I want to do it!) I always feel welcome and get great service every time. Have been coming in for a few years now and can’t wait for the salon to reopen after lockdown.

My happy place! Always go above and beyond, complete professionalism and have been looked after here since day one, I wouldn’t go anywhere else! I always look forward to my visits and leave feeling utterly pampered ☺️.