I had a wash cut and blow dry for my first visit. Tempted in as they had a special offer 50% off for new customers and Christie did my hair for me, C.J washed it and a young man with a nose ring gave me a colour consultation at the end. All the staff were very friendly and made me feel comfortable straight away. Very pleased with my hair that I will be booking back in before Christmas for another cut and colour.

I’ve always had my haircut here, and have different people every time because I’ve always had a brilliant cut. I’m confident that any of the stylists will give me an excellent cut and they’re always warm and welcoming.

My first time at The Vanilla Room yesterday, recommended by my daughter and thoroughly enjoyed my visit. Had my appointment with Eva who knew what she was talking about and I was happy to be advised by her on what was best for me. I look forward to revisiting them again soon

Thank you so much for rescuing me from the nightmare caused by another Salon. I Walked in with hair that was wrecked and I walked out feeling amazing after all the time they spent doing the corrections. I was not their problem but they took me on board and did everything possible to make me Christmas ready and fitted me in on a crazy day because they had such compassion for my situation ! I simply can not reccomend The Vanilla Rooms more ! This is my go to place now and I'm so grateful for such an amazing salon and the owner especially x thank you so much and Merry Christmas x

Always a warm welcome when you walk in the door, beautiful looking salon with fantastic staff and great service can't do enough you for, I always look forward to having my hair done ❤

Yesterday I visited Vanilla Rooms for a much needed lockdown locks chop! I felt very safe visiting the salon with all the new covid regulations in place. On arrival I was given a bag with a clean gown in and was able to put my belongings in, lovely cup of coffee in a disposable cup and hand held visor at wash station, all staff in visors. Screens separating all clients and staff cleaning down stations and wash basins after each client. Thank you for the 5 star service Chrissy and team!

Just want to say a very big thank u to Ryan. He really listens to what you ask for, love my colour and cut. Staff are all very friendly , I am always made to feel welcome. Mary the receptionist always has a smile on her face and is always happy to help you.

Thank you thank you to vanilla rooms hornchurch they managed to fit me in before my holiday and 40th birthday last minute after my usual hairdressers cancelled last minute they patch tested me before hand which my hair dressers never did, the lady who did my hair I must recommend she even stayed behind to finish my hair I forgot her name but she was from Manchester I had a full head of highlights and I am so pleased with it and I can't say thank you enough I will deffinately be back x
Please post her name under my comment as I would recommend her highly x
Regards kerry newton x

Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx

Love this place. Loved my raffle prize too! It's awesome!

5 Star Service:

Today.

Today is the first of August. Today is a new month. Today was a day filled with tears, belly cramps , smiles , laughs , and intense anxiety,
because today I got my hair done.

Today I woke early, walked my baby boy (🐶) to clear my head and then got myself ready for the day and then, Today I treated myself.

A trip to the hairdressers is a very different experience for me in comparison to the majority of men and women I know - I can’t speak for everyone of course, but this is not something I look forward to and have not done so for as long as I can remember.

Today for some unknown reason I want to speak out about it. I have no idea why today?, but the words keep coming and I’m just rolling with it. I also want to make it clear that this is is in No Way a post for gaining followers, praise, or likes. I just want to put my words down, that is all.

23 years of hair in hand, strand by strand. Tears , tantrums , broken friendships and relationships , and strange looks. Sometimes unaware but almost always accompanied by my hair in hand.

Today I have a new look. Todays look isn’t driven by today’s trends, todays fashion accessories or todays social pressures because let’s be honest todays society is one we simply cannot keep up with and I have no interest in doing so.

Todays look is that warm fluffy blanket when your cold on a winters night. Candles lighting at Christmas time, and a roaring fire surrounded by family. Todays look is my comfort blanket and one that I am going to hold onto tight.

The purpose of hair is to provide protection and regulation of our body temperature - and Oh My am I toasty!

Your hair is your crown and glory, and today my head is up, and my hands are down, for now.

To my family, friends , boyfriend, and my amazing dog Sir Michael Caine - the support you have provided throughout all the years means more to me than you will ever know - you are all simply amazing.

Today, Tomorrow , and for time unknown - I have Trichotillomania.

Thank you to my amazing stylist Charlotte who today made me feel amazing 💕

Charlotte is extremely professional in all aspects of her work. I couldn’t recommend her highly enough. I am a perfectionist and she took her time today to guide me through every aspect of the process whilst we had a giggle. Engaging with other members of staff to get their opinion - it just showed me she values her clients and her work so so much. Char you are amazing. X

Thank you John for making a big difference to my hair and also lifting my spirits. Great new hairstyle and super conversation. Brilliant!