Thankyou soo much to Scott, Kerrie and team who went the extra mile to help me in my hour of need, half hour before they closed when i had a round brush tangled in my hair and my only option was to cut it out but they professionally removed the brush and sorted my hair out without doing any further damage. Amazing service, Highly recommended and will be returning in the future xxx
My mum,SUE FORD,has been going to the vanilla rooms for over 10 years having her hair done by Kerry.Her hair always looks amazing,and she is complimented on it often!Has no complaints whatsoever & highly recommends!
Chrissie done my hair on Friday and I.love it. Great hairdresser. She is now my permanent hairdresser.
I've been coming to the vanilla rooms for about 20 years now
and am always really pleased with how my hair concerns are listened to and I'm always happy with the result.
Yesterday I had to bring my daughter who is 5 and they really kindly washed her hair and dried it off as she wanted to be like me! . She had a gown put on and she was absolutely delighted to be just like mummy ! it really made her day.
So thank you very much, both of us appreciated the gesture very much.
X x x x
I phoned on the off chance of getting a same-day appointment as I was very disappointed with how my hair was looking. I was lucky to get Kirsty who has been absolutely brilliant. I have had 2 cuts by her and both were spot on - exactly what I wanted. I have short naturally grey hair and was growing out a pixie. I now have a beautifully shaped short graduated bob which I have had numerous compliments on.
The salon itself is clean, modern and bright with a great atmosphere. All the staff are extremely friendly and professional. Not the cheapest, but definitely the best.
Absolutely excellent service. Been going there for few years now. Not the cheapest. Is pricey, but always pleased with hair every time. Friendly staff, nice range of complimentary drinks and very modern and bright inside. Do 3 late nights during week. Wouldn't go anywhere else for my hair
Best hairdressers in the land, so professional & I have been going there for 18 years... Kerry is the best... ��
Visited Kerry to have my hair re-styled as my hair was falling out from the effects of chemotherapy. Kerry is trained by “my new hair” and so she knew exactly how to style my hair so I could cover up where I had started to loose it and the service I received was outstanding. I was asked whether I wanted to go upstairs away from the actual salon which was very thoughtful. I even went back so that Kerry could style my wig which I had bought and I was very pleased with the results. Thanks 🙏🏻 again for all your help Kerry xxxxxx
Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx
So biggest lesson learnt: never use box dye...
The ladies and gents in this salon absolutely fixed my hair and did an amazing job at it! I am eternally grateful for all your hard work! I love my hair! Thank you ladies in particular (Kerry, Eva, Zara, George and Christie) - absolutely fabulous and I no longer look like Draco Malfoy/Ron Weasley. Can’t wait to come back soon for more amazing treatments! �� I am now a blonde bombshell & I love it �
Couldn't speak highly enough of Holly.She knew what I wanted even when I wasn't too sure and it was the best haircut I've ever had.Will definitely be coming back x
I've been a client at The Vanilla Room for 18 years and would never change! From first proper cut aged 18, through loads of colour, wedding hair and beyond. Amazing salon. Expert, professional & super friendly.
Customer service was what you had hoped for and more, all the staff are so friendly and welcoming.
The owner of the salon was such a HUGE help with my hair and couldnt be any more thankful, was a lovely touch to get a call from kerry (owner) to see how I was getting on with my hair and spoke about next steps! Its always nice to not get forgotten about!!
Salon is a beautiful & clean place too... all in all I couldnt think of anywhere better to get my hair done.
See you soon!!
I got a last minute appointment on Saturday as I had very bad pain in my shoulder. I saw Vicky and explained the situation. She was great! After my half hour neck, shoulder and back massage she sorted it all out and got lots of knots out that I didn't realise I had! Thank you Vicky 🙂
Just wanted to praise where it's due So often nowadays we are happy to criticise using social media But forget to say Thank you Emma thank you for looking after me and my hair for what must be 9-10 years now Even when I lost it all You still offered to style my wig until I grew my own hair back A beautiful gesture I will never forget And Kerry You did the same thing for my amazing Mum So many years before And opened your salon after hours as my Dear Mum was so embarrassed to have lost her hair to cancer . Now that I will hold in my heart forever To me you are more than just a hairdressers you are people who truly care about your clients and go above and beyond � I always feel welcome and the reception staff are lovely xx See you all again in a couple of weeks for my little trim up and a lovely head massage during my hair wash It's my favourite part and the cuppa is a close second lol xx
Love this salon. One of the best around for colour and amazing blow drying. Thank you �
I don’t know about other people with think curly hair but I have found it almost impossible to find someone that can manage it and understands how it works. Thank god for Mel. Big blow drys are quick and easy and she also recommended the keresilk treatment. It’s expensive but makes a big difference. Thank you also to Holly who cut my daughters hair yesterday. She is still flicking it around 😊
Katie has transformed my hair. Went in with awful nothing hair came out with style and shine. Thank you Katie.
Can't thank Rich enough for how he styled my daughters hair yesterday. Made her, and me, feel So comfortable. Em is looking forward to going back there. Thank you Rich, very much
Had my spray tan last night with Gemma, and OMG it was amazing! I've had many over the years, and there has always been at least one problem with it, but the tan I had yesterday at Vanilla rooms was the best! Service was excellent, I felt so comfortable, she was very talkative and friendly which is important when you have treatments done at a salon. Not a single bit of streak, or patchiness, it was flawless! I chose the medium tan but next time I want to try the dark� Showered off my tan this morning and it is lovely! Doesn't smell horrible, just smells like my own skin! Would highly recommend, and will definitely be going back in a couple of weeks! X
I have been going to Scott at the Vanilla Room for more years than I can remember. Always a lovely experience and trust him completely.
I had a fantastic experience at the vanilla room Hornchurch. The staff were so friendly and made me feel so welcome! My hair dresser was Scott and I can honestly say he was brilliant! I cut my hair for the princess trust, he knew exactly what way to cut my hair to get the most for the charity. He after cut my hair so nice and I’m so thankful to him as he said as I’m collecting money for charity, the price for the hair cut I would put into the charity. That was so generous of him! I’ll be definitely going back!!!
My first time here today...I had the best colour/hair wash and cut ever! Honest advice on what would be best for me style and colour wise and shown how to curl my hair too! From the moment I walked in I felt at ease which I had never experienced in my usual salon that I have been going to for 14 yrs!...highly recommend this place!!! Very talented stylists! I left feeling amazing...thank you xxxx
I love the fact that the hairdresser understood exactly what I wanted and even more, she reproduced a photo of the bronde trend that I requested.
Even more delighted that they managed to make an appointment for me with an expert in just 2 days!
Thank you so much! Great services 😊😉
I've only been going to the Vanilla Rooms Hornchurch for about a year as up until then I had NEVER coloured my hair & a friend recommended going here, must say I was very pleased with the results! I can't remember who did my hair the first time but she was lovely & very reassuring as I was a little nervous. I now go regularly for colour & cuts with Holly and am ALWAYS happy with the end results and the service at the salon.
From the moment you walk into the salon you’re made to feel special.. lovely head massage with the shampoo & treatments.
Always pleased with my colour & cut with Sam.. x
Had hair coloured and cut today by Christie, so pleased with it. First class service, people so nice and make you feel really welcome -would definitely recommend.
I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.