I've been a client at The Vanilla Room for 18 years and would never change! From first proper cut aged 18, through loads of colour, wedding hair and beyond. Amazing salon. Expert, professional & super friendly.
Katie has transformed my hair. Went in with awful nothing hair came out with style and shine. Thank you Katie.
Had a great cut and blow dry with Sam. Oh and good styling advise. Just what we want. Thank you and see you again soon x
I've only been going to the Vanilla Rooms Hornchurch for about a year as up until then I had NEVER coloured my hair & a friend recommended going here, must say I was very pleased with the results! I can't remember who did my hair the first time but she was lovely & very reassuring as I was a little nervous. I now go regularly for colour & cuts with Holly and am ALWAYS happy with the end results and the service at the salon.
Brilliantly wheelchair accessible they do have a portable ramp to get to the wash basins, they have very friendly helpful staff
My first time at The Vanilla Room yesterday, recommended by my daughter and thoroughly enjoyed my visit. Had my appointment with Eva who knew what she was talking about and I was happy to be advised by her on what was best for me. I look forward to revisiting them again soon
I love the fact that the hairdresser understood exactly what I wanted and even more, she reproduced a photo of the bronde trend that I requested.
Even more delighted that they managed to make an appointment for me with an expert in just 2 days!
Thank you so much! Great services 😊😉
My mum,SUE FORD,has been going to the vanilla rooms for over 10 years having her hair done by Kerry.Her hair always looks amazing,and she is complimented on it often!Has no complaints whatsoever & highly recommends!
Amazing staff very friendly. They make you feel at ease, talk you through how to style you specific cut. Will definitely be back.
Love this salon. One of the best around for colour and amazing blow drying. Thank you �
I got a last minute appointment on Saturday as I had very bad pain in my shoulder. I saw Vicky and explained the situation. She was great! After my half hour neck, shoulder and back massage she sorted it all out and got lots of knots out that I didn't realise I had! Thank you Vicky 🙂
Couldn't speak highly enough of Holly.She knew what I wanted even when I wasn't too sure and it was the best haircut I've ever had.Will definitely be coming back x
Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx
Chrissie done my hair on Friday and I.love it. Great hairdresser. She is now my permanent hairdresser.
Had my spray tan last night with Gemma, and OMG it was amazing! I've had many over the years, and there has always been at least one problem with it, but the tan I had yesterday at Vanilla rooms was the best! Service was excellent, I felt so comfortable, she was very talkative and friendly which is important when you have treatments done at a salon. Not a single bit of streak, or patchiness, it was flawless! I chose the medium tan but next time I want to try the dark� Showered off my tan this morning and it is lovely! Doesn't smell horrible, just smells like my own skin! Would highly recommend, and will definitely be going back in a couple of weeks! X
I had a fantastic experience at the vanilla room Hornchurch. The staff were so friendly and made me feel so welcome! My hair dresser was Scott and I can honestly say he was brilliant! I cut my hair for the princess trust, he knew exactly what way to cut my hair to get the most for the charity. He after cut my hair so nice and I’m so thankful to him as he said as I’m collecting money for charity, the price for the hair cut I would put into the charity. That was so generous of him! I’ll be definitely going back!!!
I can't get to the Vanilla Room in Brentwood as often as I would like as I spend a lot of time in Italy, and I use a local hairdresser when I'm there. However when I'm back in Billericay I have my hair cut and styled with Sarah in the Brentwood salon and I've always left felling happy with the level of service and happy with how my hair looks. When I lived in Upminster Charlotte in the Hornchurch branch cut and styled my hair. I went every six weeks for about 10 years and loved the whole experience.
I have been going to Scott at the Vanilla Room for more years than I can remember. Always a lovely experience and trust him completely.
Staff always polite An friendly never had a bad cut even from the hair camp trainees as senior staff are always on the ball No problem to small tried other hair dressers in the past An always come back to VR I should know better lol 20 years of great service Thank you VR x
Just wanted to praise where it's due So often nowadays we are happy to criticise using social media But forget to say Thank you Emma thank you for looking after me and my hair for what must be 9-10 years now Even when I lost it all You still offered to style my wig until I grew my own hair back A beautiful gesture I will never forget And Kerry You did the same thing for my amazing Mum So many years before And opened your salon after hours as my Dear Mum was so embarrassed to have lost her hair to cancer . Now that I will hold in my heart forever To me you are more than just a hairdressers you are people who truly care about your clients and go above and beyond � I always feel welcome and the reception staff are lovely xx See you all again in a couple of weeks for my little trim up and a lovely head massage during my hair wash It's my favourite part and the cuppa is a close second lol xx
I had my hair coloured in vanilla rooms Hornchurch recently and the customer care was excellent. It has a really friendly atmosphere and my hair looked amazing. Will definitely be going back! �
Visited Kerry to have my hair re-styled as my hair was falling out from the effects of chemotherapy. Kerry is trained by “my new hair” and so she knew exactly how to style my hair so I could cover up where I had started to loose it and the service I received was outstanding. I was asked whether I wanted to go upstairs away from the actual salon which was very thoughtful. I even went back so that Kerry could style my wig which I had bought and I was very pleased with the results. Thanks 🙏🏻 again for all your help Kerry xxxxxx
Customer service was what you had hoped for and more, all the staff are so friendly and welcoming.
The owner of the salon was such a HUGE help with my hair and couldnt be any more thankful, was a lovely touch to get a call from kerry (owner) to see how I was getting on with my hair and spoke about next steps! Its always nice to not get forgotten about!!
Salon is a beautiful & clean place too... all in all I couldnt think of anywhere better to get my hair done.
See you soon!!
Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx
I've been coming to the vanilla rooms for about 20 years now
and am always really pleased with how my hair concerns are listened to and I'm always happy with the result.
Yesterday I had to bring my daughter who is 5 and they really kindly washed her hair and dried it off as she wanted to be like me! . She had a gown put on and she was absolutely delighted to be just like mummy ! it really made her day.
So thank you very much, both of us appreciated the gesture very much.
X x x x
Can't thank Rich enough for how he styled my daughters hair yesterday. Made her, and me, feel So comfortable. Em is looking forward to going back there. Thank you Rich, very much
I don’t know about other people with think curly hair but I have found it almost impossible to find someone that can manage it and understands how it works. Thank god for Mel. Big blow drys are quick and easy and she also recommended the keresilk treatment. It’s expensive but makes a big difference. Thank you also to Holly who cut my daughters hair yesterday. She is still flicking it around 😊
I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.
Thankyou soo much to Scott, Kerrie and team who went the extra mile to help me in my hour of need, half hour before they closed when i had a round brush tangled in my hair and my only option was to cut it out but they professionally removed the brush and sorted my hair out without doing any further damage. Amazing service, Highly recommended and will be returning in the future xxx
Absolutely excellent service. Been going there for few years now. Not the cheapest. Is pricey, but always pleased with hair every time. Friendly staff, nice range of complimentary drinks and very modern and bright inside. Do 3 late nights during week. Wouldn't go anywhere else for my hair
From the moment you walk into the salon you’re made to feel special.. lovely head massage with the shampoo & treatments.
Always pleased with my colour & cut with Sam.. x