I have been going to the Vanilla Room for over 15 years now and can’t imagine going anywhere else. Feel in such safe hands with Emma and cannot recommend her enough . Always a smile and lovely welcome from the girls on reception too which is not always the case with many Hairdressers so it always a pleasure to go and the loyalty scheme is an added bonus .
Karen Spencer-Smith

Karen Spencer-SmithKaren Spencer-Smith

Love this salon. One of the best around for colour and amazing blow drying. Thank you �

Louise RowlandsLouise Rowlands

Thank you thank you to vanilla rooms hornchurch they managed to fit me in before my holiday and 40th birthday last minute after my usual hairdressers cancelled last minute they patch tested me before hand which my hair dressers never did, the lady who did my hair I must recommend she even stayed behind to finish my hair I forgot her name but she was from Manchester I had a full head of highlights and I am so pleased with it and I can't say thank you enough I will deffinately be back x
Please post her name under my comment as I would recommend her highly x
Regards kerry newton x

Kerry NewtonKerry Newton

I can't get to the Vanilla Room in Brentwood as often as I would like as I spend a lot of time in Italy, and I use a local hairdresser when I'm there. However when I'm back in Billericay I have my hair cut and styled with Sarah in the Brentwood salon and I've always left felling happy with the level of service and happy with how my hair looks. When I lived in Upminster Charlotte in the Hornchurch branch cut and styled my hair. I went every six weeks for about 10 years and loved the whole experience.

Linda SutherlandLinda Sutherland

Had a great cut and blow dry with Sam. Oh and good styling advise. Just what we want. Thank you and see you again soon x

Sarah ParkerSarah Parker

The Vanilla Rooms offers a really professional and friendly service. The staff are wonderful and exceptionally trained from washing hair to amazing cuts, colours and styles. By far, the best hairdressers I have ever been to. I completely trust them and have going there for years x

Charlotte HyamsCharlotte Hyams

I have been having my hair styled and coloured by the Vanilla Room since it was first opened and have never felt any inclination to go anywhere else. Kerry employs a very professional team and I have recommended them to friends on many occasions. Katie colours my hair and she also does my extensions. I am often asked where I get my hair done and I am always happy to recommend the Vanilla Room. My husband and children also go to Katie and she always tries to fit us in even if she is busy and she goes the extra mile to get our hair looking the best it can be. The service we receive is exceptional. The salon is always buzzing and the decor is very modern. The camaraderie between staff is obvious and helps them work so well as a team. Kerry is a thoughtful employer. The reception team are also very helpful and friendly. I have seen the salon go from strength to strength and wish them the success they deserve for the future.

Sara SmithSara Smith

I started coming to this salon back in the late 90’s and it wasn’t long before my whole family followed me and it’s all down to Kerry and her fabulous team. Apart from all having fab hair do’s! We always receive a fab service whether it’s from the juniors to the receptionists to the stylists, nothing is ever too much trouble. I can not recommend this salon enough, it’s 5*++. BIG Thanks to all at The Vanilla Room x

Natasha NaullsNatasha Naulls

Very professional and high quality service. Best Salon in the area IMO.

Catherine MeekCatherine Meek

Couldn't speak highly enough of Holly.She knew what I wanted even when I wasn't too sure and it was the best haircut I've ever had.Will definitely be coming back x

Honesty CorcoranHonesty Corcoran

I had a fantastic experience at the vanilla room Hornchurch. The staff were so friendly and made me feel so welcome! My hair dresser was Scott and I can honestly say he was brilliant! I cut my hair for the princess trust, he knew exactly what way to cut my hair to get the most for the charity. He after cut my hair so nice and I’m so thankful to him as he said as I’m collecting money for charity, the price for the hair cut I would put into the charity. That was so generous of him! I’ll be definitely going back!!!

Amy RowellAmy Rowell

Best hairdressers in the land, so professional & I have been going there for 18 years... Kerry is the best... ��

Jane McIntoshJane McIntosh

I always walk out feeling a million dollars! The experts at The Vanilla Rooms are the only people who have ever managed to make my simple request for a short back and sides look and feel truly stylish 🕺🏻✂️

Neil BradleyNeil Bradley

Just had the best haircut I've had in years with the lovely Kirsty in Hornchurch. I am a complete hairdresser-phobe and have tried many hair salons over the years but she has now restored my faith in hairdressers. I don't need to go anywhere else now. Thank you so much Kirsty xx

Caroline FlackCaroline Flack

Great experience at the vanilla room even with everything that’s going on. They are dealing with the situation very well, everything is sanitised between clients, clients are kept at distance, hands are to be washed when entering the salon. Private hair rooms are available, paper disposable cups. Staff are keeping very much on top of the situation.

Laura GreenhillLaura Greenhill

I wouldn't go anywhere else!

Jane PembertonJane Pemberton

Always a warm welcome when you walk in the door, beautiful looking salon with fantastic staff and great service can't do enough you for, I always look forward to having my hair done ❤

Lorraine ScottLorraine Scott

I had a cut & blow dry from Ryan would 100% recommend. Found Ryan very friendly and professional. The owner should be very privileged to have him.

Clare SowerbuttsClare Sowerbutts

So biggest lesson learnt: never use box dye...
The ladies and gents in this salon absolutely fixed my hair and did an amazing job at it! I am eternally grateful for all your hard work! I love my hair! Thank you ladies in particular (Kerry, Eva, Zara, George and Christie) - absolutely fabulous and I no longer look like Draco Malfoy/Ron Weasley. Can’t wait to come back soon for more amazing treatments! �� I am now a blonde bombshell & I love it �

Jess KnightJess Knight

Just wanted to praise where it's due So often nowadays we are happy to criticise using social media But forget to say Thank you Emma thank you for looking after me and my hair for what must be 9-10 years now Even when I lost it all You still offered to style my wig until I grew my own hair back A beautiful gesture I will never forget And Kerry You did the same thing for my amazing Mum So many years before And opened your salon after hours as my Dear Mum was so embarrassed to have lost her hair to cancer . Now that I will hold in my heart forever To me you are more than just a hairdressers you are people who truly care about your clients and go above and beyond � I always feel welcome and the reception staff are lovely xx See you all again in a couple of weeks for my little trim up and a lovely head massage during my hair wash It's my favourite part and the cuppa is a close second lol xx

Nancy HeroldNancy Herold

Really pleased with hair, friendly professional service

Denise NewmanDenise Newman

The staff here is amazing! I was visiting Hornchurch for a wedding and needed a last minute appointment. They accommodated my aunt and I with no problem. All of the staff was friendly, not to mention Emmie made great recommendations for us while we were in town. Highly recommended!

Meena YMeena Y

I can not recommend the service and reception that I receive every time I visit The Vanilla Room highly enough. All staff are welcoming and helpful. I love Emma my stylist who I trust completely. I change my style on a regular basis, but she knows exactly what suits me and what will work with my hair and advises me accordingly. I am regularly complemented on my cuts and have recommended a few friends to use the salon. My teenage daughter is now a fan and is made comfortable and at ease when she sees Sam for her regular cut. The beauty therapist’s complement the salon and I regularly see Jess to have my nails done but have used it for other beauty treatments and seen other therapists. Whether you see someone regularly or if it’s who can fit you in you receive the same excellent customer service. Thank you Kerry - you have an excellent team!

Joanne ClarksonJoanne Clarkson

My first time here today...I had the best colour/hair wash and cut ever! Honest advice on what would be best for me style and colour wise and shown how to curl my hair too! From the moment I walked in I felt at ease which I had never experienced in my usual salon that I have been going to for 14 yrs!...highly recommend this place!!! Very talented stylists! I left feeling amazing...thank you xxxx

Toni JonesToni Jones

Absolutely love The Vanilla Room. From the moment you arrive you feel special. The staff are very welcoming and all so professional too. I travel to Essex from South Oxfordshire because I’ve yet to find a comparable salon for experience and an amazing fresh cut! Thank you TVR x

Holly Francesca BradleyHolly Francesca Bradley

Had my spray tan last night with Gemma, and OMG it was amazing! I've had many over the years, and there has always been at least one problem with it, but the tan I had yesterday at Vanilla rooms was the best! Service was excellent, I felt so comfortable, she was very talkative and friendly which is important when you have treatments done at a salon. Not a single bit of streak, or patchiness, it was flawless! I chose the medium tan but next time I want to try the dark� Showered off my tan this morning and it is lovely! Doesn't smell horrible, just smells like my own skin! Would highly recommend, and will definitely be going back in a couple of weeks! X

Emma LucciaEmma Luccia

Fabulous salon .Friendly team .Kerry & her team offer a wonderful service
Wouldn’t go anywhere else
Always leave with a smile
Thank you Sam for my new style today

Tracie Collins-SpiersTracie Collins-Spiers

I don’t know about other people with think curly hair but I have found it almost impossible to find someone that can manage it and understands how it works. Thank god for Mel. Big blow drys are quick and easy and she also recommended the keresilk treatment. It’s expensive but makes a big difference. Thank you also to Holly who cut my daughters hair yesterday. She is still flicking it around 😊

Claire MicallefClaire Micallef

Love my new hair style today thanks to Holly Young ❤️❤️

Kristy HarrisonKristy Harrison

Loved it..

Janey NugentJaney Nugent

Love this place. Loved my raffle prize too! It's awesome!

Lucy ZappeLucy Zappe

I've been a client at The Vanilla Room for 18 years and would never change! From first proper cut aged 18, through loads of colour, wedding hair and beyond. Amazing salon. Expert, professional & super friendly.

Jill WillisJill Willis

I had my hair coloured in vanilla rooms Hornchurch recently and the customer care was excellent. It has a really friendly atmosphere and my hair looked amazing. Will definitely be going back! �

Claudine SutherlandClaudine Sutherland

My friend who has been coming to The Vanilla Room for years now recommended it to me. Her balayage looked so nice so I wanted to get my hair coloured too. Christie did a lovely job and the colour was so nicely blended. However, it was more subtle than I was hoping for so Christie said I could come back for a 'top up' free of charge if I wasn't happy. I felt like I was being a right pain going back but they are all so welcoming. When I went back last weekend, Sam dyed my hair and she also did a great job and it was a bit bolder this time which is what I wanted. I'm really pleased with my caramel balayage! Thanks ladies 🙂

Rach JulieRach Julie

Hello.

I've been coming to the vanilla rooms for about 20 years now
and am always really pleased with how my hair concerns are listened to and I'm always happy with the result.

Yesterday I had to bring my daughter who is 5 and they really kindly washed her hair and dried it off as she wanted to be like me! . She had a gown put on and she was absolutely delighted to be just like mummy ! it really made her day.

So thank you very much, both of us appreciated the gesture very much.

X x x x

Claire LouiseClaire Louise

Visited Kerry to have my hair re-styled as my hair was falling out from the effects of chemotherapy. Kerry is trained by “my new hair” and so she knew exactly how to style my hair so I could cover up where I had started to loose it and the service I received was outstanding. I was asked whether I wanted to go upstairs away from the actual salon which was very thoughtful. I even went back so that Kerry could style my wig which I had bought and I was very pleased with the results. Thanks 🙏🏻 again for all your help Kerry xxxxxx

Michelle Jane GrimleyMichelle Jane Grimley

Sam was amazing, today she did a wonderful job on my hair and made feel very special. Thank you Sam.

Christine JemalChristine Jemal

I had a wash cut and blow dry for my first visit. Tempted in as they had a special offer 50% off for new customers and Christie did my hair for me, C.J washed it and a young man with a nose ring gave me a colour consultation at the end. All the staff were very friendly and made me feel comfortable straight away. Very pleased with my hair that I will be booking back in before Christmas for another cut and colour.

Emma Essex SandersEmma Essex Sanders

Can't thank Rich enough for how he styled my daughters hair yesterday. Made her, and me, feel So comfortable. Em is looking forward to going back there. Thank you Rich, very much

Chris HartChris Hart

Thank you to Jessie for the nails, Christie and Eva for my hair and Victoria for the waxing. I felt like a very glamorous bride on my wedding day! Merry Christmas xx

Susie CoppinSusie Coppin

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Happy Hair at The Vanilla Rooms